My request to join your Facebook group was rejected. Why?

To ensure the safety of our community, we review all profiles before accepting new member requests.

To ensure your request is approved quickly, please:

  • Answer all membership questions (any questions left blank will be automatically declined).
  • Accept the group rules.
  • Please make sure your privacy settings are lowered so we can verify that you are a real person (we review things like the number of friends, age of your Facebook profile, engagement on posts, and location).

Your membership request will also be declined if:

  • Business Page: You're asking to join from a Business Page. Our group does not allow Pages to join (even if you are joining to post during Business Hour). You'll need to switch to your main profile to join and interact with our group.
  • New Account: Your Facebook account has only been created within the last 12 months
  • You are not a North Shore Mum: To join our closed group, you must be a local mum who lives, works or plays on Sydney's North Shore! If you advertise with us and want to take advantage of Business Hour, you can get an employee, colleague, friend or family member to post for you.
  • You are a Spammer, Scammer, Bot or AI: If we cannot quickly determine that you are a "real" person from your profile page, you will be declined.

We have strict entry requirements to ensure our online community remains a safe environment for our members.

How can I join the North Shore Mums Facebook group?

Click here to go to the North Shore Mums Facebook group.

  • Join Group: Click Join Group
  • A 'pop-up' will appear that says, 'Answer Questions: Your membership is pending approval. Please answer these questions from the group admins to help them review your request to join. Only the admins and moderators will see your answers.'
    • You MUST include answers to all three questions.
    • If you don't want to subscribe to our weekly newsletter, write 'no thanks' (don't leave it blank, or it will be automatically declined)
  • Group Rules: You MUST check the box to agree to the Group Rules
If your request to join was declined, you will need to go through the process again. You may need to click 'Cancel Request' to join again. 

Are you still having issues joining the Facebook group?

If you have done all the steps above, the North Shore Mums Team cannot resolve this for you. It is likely to be a temporary glitch with the Facebook platform.
Please try using a different browser (Chrome, Safari, Edge, Firefox) or a device (laptop, tablet, mobile) again.