How can I cancel my auto-renewal plan?

You can cancel your listing in the North Shore Mums Directory at any time, by logging into your PayPal account or by contacting our team.

Before you go...!

You might be needing to remove your listing for many reasons.

  1. Maybe you're closing down forever or putting things on hold for a while
  2. Maybe you're so busy you can't service the number of enquiries
  3. Maybe you're focussing on a different demographic or you want to try different advertising options.
  4. Maybe the Directory isn't the best fit for your business type
  5. Maybe you're unsure if the listing is delivering new customers

If it's Reason #5, we strongly encourage you to review your listing, and consider whether it is showcasing your business in the best possible way. 

  • Is your description catchy and does it speak to local mums?
  • Do your images bring your service or product to life and create a positive impression of your business? 
  • Do you have any testimonials on your listing? Social proof is essential!

Click here to read our tips on how to create a listing that gets results.

The Directory gets over 15,000 unique visitors per month – but of course your Directory listing page needs to showcase your business beautifully to get those enquiries.

Click here for step-by-step guide to update your listing.

How to cancel your listing

PayPal - You can cancel your listing immediately by following these instructions:

  1. Login to your PayPal account
  2. Click on ‘Profile’
  3. Click on ‘Financial Information’
  4. Click on ‘My pre-approved payments: Manage the automatic payments, subscriptions and instalment plan payments I send to merchants.’

Email - Send us an email requesting auto-renewal cancellation. Please allow two business days for this to be actioned.

No matter when you cancel your listing during the payment cycle, you will still get the full month or year remaining on your plan.