How can I cancel my auto-renewal plan?

You can cancel your listing in the North Shore Mums Directory at any time, by logging into your PayPal account or by contacting our team.

Before you go...!

You might need to remove your listing for many reasons.

  1. Maybe you're closing down forever or putting things on hold for a while
  2. Perhaps you're so busy you can't service the number of enquiries
  3. You may be focussing on a different demographic, or you may want to try different advertising options.
  4. Maybe the Directory isn't the best fit for your business type
  5. Perhaps you're unsure if the listing is delivering new customers

If it's Reason #5, we would strongly encourage you to look over your listing and consider whether it showcases your business in the best possible way.

  • Is your description catchy, and does it speak to local mums?
  • Do your images bring your service or product to life and create a positive impression of your business?
  • Do you have any testimonials on your listing? Social proof is essential!

Click here to read our tips on creating a listing that gets results.

The Directory receives over 15,000 unique visitors per month, but of course, your Directory listing page needs to showcase your business beautifully to attract those enquiries.

Click here for a step-by-step guide to update your listing.

How to cancel your listing

PayPal - You can cancel your listing immediately by following these instructions:


EmailSend us an email requesting auto-renewal cancellation. Please allow two business days for this to be processed.

No matter when you cancel your listing during the payment cycle, you will still get the entire month or year remaining on your plan.