How can I cancel my listing?

You might need to cancel your listing for many reasons.

1. Maybe you're closing down forever or putting things on hold for a while
2. Perhaps you're so busy you can't service the number of enquiries
3. You may be focusing on a different demographic, or you may want to try different advertising options.
4. Maybe the Directory isn't the best fit for your business type (it works very well for services that people are actively looking for!)
5. Perhaps you're unsure if the listing is delivering new customers.

If it's Reason #5, we strongly encourage you to review your listing and consider whether it showcases your business in the best possible way.

• Is your description catchy, and does it speak to local mums?
• Do your photos bring your service or product to life and create a positive impression of your business?
• Do you have any testimonials on your listing? Social proof is essential!

The Directory receives over 15,000 unique visitors per month, but of course, your Directory listing page needs to showcase your business in the best possible way to attract those enquiries.

• Step-by-step guide to update your listing.

• Read our tips on creating a listing that gets results.

How to cancel your listing

No matter when you cancel your listing during the payment cycle, you will still get the entire month or year remaining on your plan.

Option 1: PayPal (immediate cancellation in under 1 minute)

You can cancel your listing immediately by following these instructions:

Option 2: Email (allow 2 business days)

Send us an email requesting auto-renewal cancellation. Ensure you include the following information:

• Company Name

• Transaction amount (monthly or annual)

• Date of most recent payment

• Email address used to set up the payment (this might be different from your company email)

Alternatively, you can also forward the most recent PayPal receipt.

Please allow two business days for this to be processed.