--- title: I've had a bad experience with a business. Can I warn others? description: No. North Shore Mums has a strict "no name and shame" policy. --- [Skip to content](https://help.northshoremums.com.au/knowledge/defamatory-comments#main-content) English Show submenu for translations [Contact us](https://help.northshoremums.com.au/knowledge/kb-tickets/new?hsLang=en) ![NSM logo - White.png\]](https://help.northshoremums.com.au/hs-fs/hubfs/NSM%20logo%20-%20White.png?height=40&name=NSM%20logo%20-%20White.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://help.northshoremums.com.au/knowledge/kb-tickets/new) - Go to our website: northshoremums.com.au Go to our website: northshoremums.com.au Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.northshoremums.com.au/knowledge?hsLang=en) 2. [Facebook Group](https://help.northshoremums.com.au/knowledge/facebook-group?hsLang=en) 3. [Group Guidelines](https://help.northshoremums.com.au/knowledge/facebook-group?hsLang=en#group-guidelines) # I've had a bad experience with a business. Can I warn others? ## No. North Shore Mums has a strict "no name and shame" policy. ***Do not use North Shore Mums to complain about products, local businesses or companies.*** If you’ve had a bad experience with a company, please contact the company directly so they have the opportunity to resolve the issue. Complaining in a public forum like North Shore Mums can have devastating consequences for a business, and only shows one side of the story. North Shore Mums will delete negative comments when they are reported but will not be held accountable for any such comments made by members. - [Facebook Group](https://help.northshoremums.com.au/knowledge/facebook-group?hsLang=en#main-content) - [Group Guidelines](https://help.northshoremums.com.au/knowledge/facebook-group?hsLang=en#group-guidelines) - [Connect with us](https://help.northshoremums.com.au/knowledge/facebook-group?hsLang=en#connect-with-us) - [Anonymous Posts](https://help.northshoremums.com.au/knowledge/facebook-group?hsLang=en#anonymous-posts) - [Business Hour](https://help.northshoremums.com.au/knowledge/business-hour?hsLang=en) - [Directory](https://help.northshoremums.com.au/knowledge/directory?hsLang=en#main-content) - [Getting started with a listing in the Directory](https://help.northshoremums.com.au/knowledge/directory?hsLang=en#getting-started-with-a-listing-in-the-directory) - [Tips for your Directory Listing](https://help.northshoremums.com.au/knowledge/directory?hsLang=en#tips-for-your-directory-listing) - [Payment](https://help.northshoremums.com.au/knowledge/directory?hsLang=en#payment) - [Advertising](https://help.northshoremums.com.au/knowledge/advertising?hsLang=en#main-content) - [Advertising Options](https://help.northshoremums.com.au/knowledge/advertising?hsLang=en#advertising-options) - [Reach & Readership](https://help.northshoremums.com.au/knowledge/advertising?hsLang=en#reach-readership) - [Articles](https://help.northshoremums.com.au/knowledge/advertising?hsLang=en#articles) - [What's On](https://help.northshoremums.com.au/knowledge/whats-on?hsLang=en) - [Registration & Login](https://help.northshoremums.com.au/knowledge/registration-login?hsLang=en) - [Website](https://help.northshoremums.com.au/knowledge/website?hsLang=en) [![Chill listening crop-3](https://help.northshoremums.com.au/hs-fs/hubfs/North%20Shore%20Mums%20Logo.png?width=94&height=24&name=North%20Shore%20Mums%20Logo.png "Chill listening crop-3")](https://www.northshoremums.com.au/) North Shore Mums Help Centre Copyright © 2026, North Shore Mums